Shipping,Refund and Returns Policy

Overview

Cancellation/refund,/replace/return policy

Once the order has been confirmed, it cannot be cancelled, refunded, replaced, or returned.*We do not have a refund policy if you refuse the delivery.In case you received the damaged or wrong product, share the order number and images of the product within 48 hours on the given form. Our team will evaluate and update about refund or coupon against it. Refund can be processed within 7 working days from the approval . 

Refund mode : to original refund mode or to customers account as per their convenience.

Additional non-returnable items:

  • Gift cards

To complete your return, we require a receipt or proof of purchase.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@plantingcart.com
*Images are for reference purposes only. Actual product may vary in shape or appearance based on climate, age, height, etc. The product is replaceable but not returnable.
Prices displayed are for plant without pots and in nursery bags.

Shipping and delivery Time:

Shipping usually takes between 3-5 working days. Delivery duration can be 8-15 working days depending on the location and order. Extra Shipping charges are applicable as per products and shipping location.

Need help?

*Images are for reference purposes only. Actual product may vary in shape or appearance based on climate, age, height, etc. The product is replaceable but not returnable.
Prices displayed are for plant without pots and in nursery bags.Contact us at contact@plantingcart.com for questions related to refunds and returns.